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Privacy Notice

The purpose of this privacy notice is to inform you about what personal information we collect through our website. We will also define how we use the information, whether the information is disclosed and the ways in which we protect your privacy.

We want you to feel secure when interacting with Pumptec Engineering Services Limited, and we are committed to respecting your privacy and complying with data privacy regulations, such as The General Data Protection Regulation (GDPR).

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

1.1 How is my data collected through the website?

We use a form ‘Contact Pumptec Engineering’ to enable you to easily contact Pumptec Engineering Services about products and services that we can provide you with, and also about recruitment opportunities.

The information collected via ‘Contact Pumptec Engineering’ enables us to answer questions that you have regarding the company.

1.2 Consent

By submitting the ‘Contact Pumptec Engineering’ form you are confirming your consent for us to store your personal information on our secure system and to use your data for the purpose stated on the form.

You may withdraw consent at any time by contacting gdpr@pumptecengineering.com

1.3 Disclosure

Pumptec Engineering Services Limited will not pass on your personal data to third parties.

1.4 Retention period

Pumptec Engineering Services will store the personal data provided in the ‘Contact Pumptec Engineering’ for 12 months.

1.5 Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Pumptec Engineering Services Limited, or how your complaint has been handled, you have the right to lodge a complaint directly with Pumptec Engineering Services Limited, and/or the Supervisory Authority.

The details for each of these contacts are:

  GDPR Practitioner contact details Supervisory authority contact details
Contact Name: GDPR Practitioner Information Commissioner’s Office (ICO)
Address line 1: Pumptec Engineering Services Limited Wycliffe House
Address line 2: Head Office, 8 Caldbeck Road Water Lane
Address line 3: Croft Business Park Wilmslow
Address line 4: Bromborough SK9 5AF
Address line 5: Wirral CH62 3PL  
Email: gdpr@pumptecengineering.com  
Telephone: +44 (0)333 241 3200 0303 123 113

1.6 Changes to this privacy notice

We may change this notice from time to time, and any changes will be posted to this page.

2. Our use of cookies

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

This website uses cookies for collecting non-personal user information from the site. It does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to most of our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

Last update: 23/05/18

Satisfied customers

"Good efficient service. Pumptec can react at short notice and hold stock which we can access 24/7."
Chemical processing

"I would like to take this opportunity to say well done with your safety and technical file that you presented after our initial fresh start interview. This is an excellent standard to follow....."
Chemical processing

"We have been using Pumptec Engineering Services for a considerable length of time. We have found them to be a highly efficient, forward thinking company who provide us with an outstanding level of service"
Facilities management

"Thank you so much for your efficient and friendly service"
Facilities management

"The Pumptec team has been proactively working with good housekeeping and safety in mind"
Power generation

"’Thanks for your prompt attention in sorting the mechanical seal problem on Saturday. The CEO sends his gratitude also as the seal failures would have left the ship without enough capacity and she would have not been able to put to sea – an embarrassing situation for them"

"Nice to have a supplier with an MD who visits regularly and genuinely cares about good service"

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